![]() For other IMAP email client software please refer to its User Guide. As messages in the AUTO-PURGE folder will automatically be purged after 30 days, you are recommended to access the AUTO-PURGE folder regularly with either WebMail or IMAP email client, and move back those messages you needed back to the Inbox if your email software is set up as POP3 client, or other appropriated IMAP folder if your email software is set up as IMAP client.įor the detailed procedure of moving/saving/filing messages to another folder/mailbox in WebMail, please refer to the WebMail User Guide. Therefore, messages that moved into the AUTO-PURGE folder by your filters may, in fact, not be junk mail. It must be pointed out that there is no perfect tool to identify all junk/spam mail, and that it is possible that some messages you needed are mis-identified as junk messages. Review the Size of Your Mailbox Your Outlook mailbox is made up of foldersInbox, Sent Items, Archive, and so onand knowing the size of the folders helps you see where all your emails are. There are some tools available, and we’ll start by looking at the amount of data in your mailbox. For detailed procedure please refer to the User Guide of your email software. Head to File > Tools and click Mailbox Cleanup. Please note that you may need to reset/refresh your mailbox list in your email program in order to make the AUTO-PURGE folder visible. If your email client software has been set up to use IMAP configuration to access your email account, you can directly access the AUTO-PURGE folder within your email program. For the operation of listing messages in another folder (AUTO-PURGE in this case) in WebMail, please refer to here. If your email software is set up with POP3 server configuration, you need to use the WebMail system to access the AUTO-PURGE folder in order to read those filtered messages. (Please refer to here if you are not sure whether you are using POP or IMAP configuration) MS Outlook Express, Eudora, etc.) is set up with IMAP server configuration. This folder is an IMAP folder so that it can be accessed only when your email client software (e.g. If you choose the second action when setting up your filters, the matched messages will be moved to a special mail folder named AUTO-PURGE which created in your mailbox on the mail server. Therefore, think carefully before choosing this action in your junk mail filters. If you choose the first action (discard the message) when setting up the filter, you CANNOT get back the filtered messages because they will NOT be delivered to your mailbox at all. Move the message to a special mail folder named AUTO-PURGE.This action is available only in Blacklist filters When an incoming mail is identified as junk/spam email by either a blacklist filter or spam auto-filter, either one of the following two actions will be performed by the filter depending on your choices: Where can I find the messages filtered by the Junk Mail Filtering Service?
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